Frequently Asked Questions
1. What materials are used in the pressed flower frames?
Our frames are crafted using real, hand-selected flowers that are carefully pressed and arranged by skilled florists. Each design is secured on high-quality background paper and protected by a clear acrylic cover for durability and elegance.
2. Are the flowers in the frames real?
Yes, all the flowers in our frames are 100% real. They are meticulously preserved to maintain their natural beauty and vibrant colors.
3. How do I care for my pressed flower frame?
To keep your frame looking its best:
- Avoid direct sunlight to prevent fading.
- Keep it in a dry environment to prevent moisture damage.
- Clean the acrylic cover gently with a soft, dry cloth.
4. Can I customize my frame?
Yes, we offer customization options! You can choose your favorite flowers, frame size, and color. Our talented florists will adjust the design layout to ensure it aligns with your preferences while maintaining its beauty.
5. What sizes are available?
We currently offer frames in various sizes, ranging from small (8x8 inches) to large (20x20 inches). You can choose the size that best fits your space or gifting needs.
6. How long does it take to create and ship a frame?
Since every frame is handcrafted:
- Creation time: 2-3 weeks to press, arrange, and seal the flowers.
- Shipping: Standard shipping takes 10-15 business days (international), while expedited options are faster.
7. Can I request specific flowers for my frame?
Absolutely! If you have specific flowers in mind, let us know. While some species may be limited by season or region, weβll do our best to incorporate your preferences into the design.
8. What happens if my frame is damaged during shipping?
We take great care in packaging to ensure your frame arrives safely. However, if it is damaged during shipping, please contact us within 7 days of receiving it. Send photos of the damage, and weβll work with you on a replacement or refund.
9. Do you offer gift options?
Yes! Our frames make perfect gifts for special occasions like weddings, anniversaries, and birthdays. You can add a personalized message, and we also offer gift wrapping upon request.